Hardware Feature |
Purpose |
---|---|
1. Phone screen |
3.5" grayscale screen (Resolution 384 x 160) |
2. Top 360 LED |
Indicates the states of call, message, and the phone. |
3. Action button* |
Press the button to place a service call, such as an emergency call, if configured. |
4. Line buttons and programmable feature buttons |
Access your phone lines, features, and call sessions. |
5. Softkey buttons |
Access to functions and services. |
6. NFC tag |
The location of the NFC tag. The NFC feature will be available in the later firmware release. |
7. Hold/Resume, Transfer, and Conference |
Hold/Resume : Place an active call on hold and resume the held call. Transfer : Transfer a call. Conference : Create a conference call. |
8. Headset, Speakerphone, and Mute |
Headset : Toggle the headset on. When the headset is on, the button lights up. To leave headset mode, pick up the handset or press Speakerphone . Speakerphone : Toggle the speakerphone on or off. When the speakerphone is on, the button lights up. Mute : Toggle the microphone on or off. When the microphone is muted, the button lights up. |
9. Alphanumeric keypad |
Use the keypad to input numbers, letters, and symbols. |
10. Volume button |
Adjust the handset, headset, and speakerphone volume (off hook), and the ringer volume (on hook and when the phone is idle). |
11. Favorite, Settings, and Contacts |
Favorite : Access Voicemail, Help Desk list, and message services, if configured. Settings : Access the settings menu. Contacts : Access directories. |
12. Front Arc LED |
Indicates the states of the phone, calls,and messages. |
13. Navigation Cluster |
The Navigation Cluster consists of the Navigation Ring and Select button. Used to scroll through menus, highlight items and select the highlighted item. |
*EACS does not have this button programmed.
Information Pulled From: https://help.webex.com/en-us/article/29odsb/Get-started-with-Cisco-Desk-Phone-9800-Series