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Cisco 9841 Set Phone Ringtone and Volume

This Help article is for Cisco Desk Phone 9800 Series. You can choose a different ringtone for each line.

A different ringtone helps you distinguish incoming calls on your line.

When the phone is in idle mode, you can adjust the ringtone volume with the volume key:

the Settings hard key

When you’re on a call or in a meeting, the volume key controls the audio volume.

To change the ringtone or ringtone volume through the phone menu, follow these steps:

  1. Press Settings the Settings hard key
  2. If prompted, enter the password to access the Settings menu. You can get the password from your administrator.
  3. Select User preferences > Audio > Ringtone and volume > Ringtone.
  4. Select a ringtone.
    • (Singe line): Select a ringtone for your line, and press Apply.
    • (Multiple lines): Select a line, select a ringtone for the line, and press Apply.
    • Press Back and select a ringtone for other lines if needed.
    • You can listen to the selected ringtone again by pressing Play.
  5. Go back to the Ringtone and volume screen, select Ringtone volume.
  6. Press the volume key (- or +) to decrease or increase the volume.

You can also press the softkey (< or >) to adjust the volume.

Information Pulled From: https://help.webex.com/en-us/article/1yhtpab/Set-phone-ringtone-and-volume